Last updated: 26 March 2026
These general terms apply to services provided by Mateo Cuellar Giampetruzzi, trading as Matteo Cuellar Vega Design. By engaging my services, you agree to these terms unless otherwise agreed in writing.
1. Services
I provide freelance design, digital, and technical consultancy services, which may include UI/UX design, web design and development, branding, digital strategy, technical support, and related creative or operational work.
The exact scope, deliverables, timing, and fees for any work will be agreed separately in writing before the work begins.
2. Quotations and scope
Any quotation, estimate, or proposal is based on the information available at the time it is prepared. If the scope of work changes, I reserve the right to revise the fees, timeline, or deliverables accordingly.
Any additional work requested outside the agreed scope may be charged separately.
3. Fees and payment
Unless otherwise agreed in writing, work is charged at my standard rate of £55 per hour, with a minimum commitment of 10 hours. Project work starts from £500 upwards.
For most project-based work, I require 50% upfront payment before work begins, unless otherwise agreed in writing. The remaining balance will be invoiced in line with the agreed payment schedule, project milestones, or on completion.
Invoices are payable within 15 days of the invoice date unless otherwise agreed.
Payments may be accepted in GBP, EUR, or USD. Where work is priced in GBP and invoiced in another currency, the converted amount will be based on the exchange rate used at the time of invoicing.
I reserve the right to pause work on any project where invoices remain unpaid beyond the agreed payment terms.
Reasonable travel and out-of-pocket expenses incurred in connection with the work may be charged to the client where agreed in advance.
4. Retainers
Where services are provided on a retainer basis, the number of hours, applicable rate, payment terms, and any rollover arrangements will be agreed separately in writing.
5. Time recording
For hourly work, I may keep records of time spent on a project and provide summaries or timesheets where appropriate. Any request for unusually detailed reporting beyond the standard level may be charged at the applicable hourly rate.
6. Client responsibilities
The client is responsible for providing timely access to information, materials, content, approvals, and feedback reasonably required for the work.
The client confirms that any materials supplied to me, including text, images, logos, data, or other content, are owned by them or used with the necessary permission.
I am not responsible for delays caused by late feedback, missing information, third-party suppliers, or circumstances outside my reasonable control.
7. Intellectual property
Unless otherwise agreed in writing, all intellectual property rights in work created by me for a client will transfer to the client once all related invoices have been paid in full.
This does not include any pre-existing materials, tools, frameworks, code libraries, processes, or know-how owned by me before the project or developed independently of it. I retain ownership of those materials, but grant the client a licence to use them as necessary for the agreed work.
The client remains responsible for retaining copies of final files and deliverables once a project has been completed.
8. Portfolio and promotional use
I reserve the right to display completed work, and where appropriate selected work in progress, in my portfolio, website, and promotional materials, provided that I take reasonable care not to disclose confidential or sensitive information.
If a project is confidential, this can be agreed in writing.
9. Confidentiality
I will treat confidential information provided by a client as confidential and will not disclose it to third parties unless required to do so by law or unless the information is already public.
10. Liability
I will carry out services with reasonable care and skill, in line with the standards expected of an experienced freelance professional.
To the fullest extent permitted by law, I will not be liable for any indirect, incidental, consequential, or special loss, including loss of profits, loss of revenue, loss of business, or loss of data.
My total liability in relation to any claim arising from the services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.
Nothing in these terms limits or excludes liability where it cannot legally be limited or excluded.
11. Cancellations and refunds
Either party may cancel or terminate a project or engagement by giving written notice.
If a client cancels a project before any research, strategy, design, development, or other chargeable work has commenced, any deposit paid will be refunded, less any non-recoverable costs already incurred.
If a client cancels a project after work has commenced, the deposit is considered non-refundable. Where appropriate, I may refund any amount paid above the value of the work already completed and any agreed expenses or committed third-party costs. Any refund will therefore be calculated on a pro-rata basis, with charges retained for time already worked and costs already incurred.
If the value of work completed and costs incurred exceeds the amount already paid, the client remains responsible for paying the outstanding balance.
Any provisions relating to payment, confidentiality, intellectual property, and liability will continue to apply after termination where relevant.
12. Employment status
Nothing in these terms creates any partnership, joint venture, agency, or employment relationship between me and any client. I act as an independent self-employed contractor and may provide services to other clients at the same time.
13. Governing law
These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
If you have any questions about these terms, please contact me.